Lake Forest Computer Repair opened for business in 2006 after our founder couldn’t tolerate watching people being taken advantage of anymore. His goal was to offer quick, affordable computer repair while keeping the quality work and service that was instilled in him by his grandfather (WWll Veteran). We quickly found that mobile repair significantly reduces the time it takes to get your computer back up to speed. Rather than unplugging everything, worrying about which wires to bring, lugging it to the car, sitting in traffic and waiting in excess of two weeks even if you’ve made an appointment, we come to you.
All of our technicians have been personally trained and are fully certified to ensure your issue will be resolved. We provide a personalized, friendly experience that our customers love just read our reviews! LFcomputers has built a strong foundation with an exemplary reputation in the community from our unsurpassed quality of work and overall satisfaction of our cliental. We know referrals are the best way to grow a business and make it a point to exceed our customer expectations. We’ve invested heavily in the latest and greatest equipment and training to ensure your computer is fixed properly and more reliable than ever.
What We Do
What “We Do” is actually much different than you would think. Society in the past had seemingly had the business the philosophy “If I provide a good service at fair price and constantly work hard, it will lead to long term success.” These days that concept has been long forgotten it seems. The fact does remain that many businesses stopped looking to retain their most valuable asset, you, the customer.
This is a sad reality and is why it’s the foundation we have built our business around, doing honest good work that people can appreciate, and not chasing the fast dollar. So, when we had the opportunity to transform into a mobile business there was no hesitation. To us it was the evolution of a faulty idea. It was the ability to take the next step and go from a stagnant model to a dynamic one where we could change the structure of how computer repair was performed.
The standard we had fought against in the past was having to un-plug all of your expensive computers parts, transport while risking further damage, waiting excessively long times, and pay far too much entry level workmanship. As much as we could, we did do our best at making sure work was completed fast and not keeping devices a week if it would take an hour, low cost of services, etc., but it wasn’t until we switched to the mobile concept that we could do things right. Now, we can eliminate the problems we saw in the past; unnecessary damage from moving the computer or re-connecting it incorrectly, taking the time to educate customers on the new parts, performing basic maintenance to ensure its future well.
What To Expect
Lake Forest Computer Repair prides itself on our ability to diagnose and repair most issues within a short duration of time, typically around one hour. We find the mobile approach most effective for the repair as well as for the clients. In the past we’ve used a store front but received calls from clients recently serviced that were having trouble when they returned home. Showing up to their residence, the technician saw that a power cable wasn’t plugged in or the printer was working due to a USB cable plugged into the Ethernet port.
The basic structure of what we do is making same day appointment as much as possible, sometimes next day if not. We charge only a flat rate with no minimums or trip fees. We just don’t see the point of getting paid for time we didn’t work. Also, with the “mobile” idea we can get through work very quickly, usually in about an hour for most jobs, and have less cost to operate and so we have lowered the costs of what we charge to $100 per hour at residences.
Our certified technicians are also trained in business technology taking care of all office needs no matter what size. We do ask $150 per hour for Business IT Services. We will do a free diagnostic at the beginning of every visit and quote you for the amount of time it will take and cost of any parts that may be required. You can even watch as the technician fixes your computer as we do almost all work onsite. Then, before we leave we will make sure to show you how to operate and maintain the improvements to your machine. After that we guarantee all of our work for 90 days.
We also offer phone support for any issues that you may have and we even have the ability to do some jobs through a connection to your computer called a Remote Service, It is important to us that we be able to continue to help with your technology needs in the future as we grow in the local community.
What Else Can We do?
Computer repair is the main point of our business with virus or malware removal, and hardware or software upgrades being a lot of what we do, but we also can do allot more. For instance, we can help with the connection of other devices like printers and scanners. We can provide help with the connection of wireless devices, network configuration and signal strength issues that are common problems. We can even in cases of a major hard drive failures retrieve precious files and data that most would usually think is lost information.
Part of our preventative services we offer is to make sure the setting have all be set properly so that we have the ability to later correct these breaks that would cause the loss of irreplaceable files.
It all starts by making an appointment, if you have any questions please feel free to give us a call and we will be happy to help anywhere we can. We have links to our comments page and social media channels. We will stay can also keep you updated on current tech news by following our blog pages.